BlackBerry Forums Support Community - View Single Post - pearl..camera stuck on screen..what to do??

aiharkness · 04-11-2018, 12:16 PM

+1 on doing a clean OS reload. If there is a memory card installed, remove it....would be wise to do that before reloading the OS, and see what happens.

But be aware, the symptoms don't sound good at all. I see the clean OS reload as something you need to try, but I don't hold out hope.

04-11-2018, 12:16 PM	#3
aiharkness BlackBerry God Join Date: Jul 2005 Location: Florida Panhandle Model: BBPP OS: 10.3.3 Carrier: T-Mobile USA Posts: 14,081	Re: pearl..camera stuck on screen..what to do?? +1 on doing a clean OS reload. If there is a memory card installed, remove it....would be wise to do that before reloading the OS, and see what happens. But be aware, the symptoms don't sound good at all. I see the clean OS reload as something you need to try, but I don't hold out hope. __________________ - Ira
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