BlackBerry Forums Support Community - View Single Post

jdog4au · 05-28-2009, 02:46 PM

New 8830 user (Verizon Wireless). I use the phone for my work email (sync'd with corporate email account). The problem is that when I delete an email from my desktop Outlook, it does not delete from my BB. BUT... when I delete from my BB, it DOES delete from the desktop. Weird, huh? Just to be very clear, I am DELETING the messages from desktop Outlook (not moving them to a personal folder).

Under the 'email reconciliation' menu, I have the following selected:
Delete on: Mailbox and handheld
Wireless reconcile: On
On Conflicts: Mailbox wins

Under "email settings"
Send email to handheld: yes
Save copy in sent folder: yes
Use autosignature: no
Use out of office: no

Any ideas as to how I can get the messages to delte from BB when deleted from desktop Outlook?

05-28-2009, 02:46 PM	#1
jdog4au New Member Join Date: May 2009 Model: 8830 PIN: N/A Carrier: vzn Posts: 4	email sync problem: deleted items Please Login to Remove! New 8830 user (Verizon Wireless). I use the phone for my work email (sync'd with corporate email account). The problem is that when I delete an email from my desktop Outlook, it does not delete from my BB. BUT... when I delete from my BB, it DOES delete from the desktop. Weird, huh? Just to be very clear, I am DELETING the messages from desktop Outlook (not moving them to a personal folder). Under the 'email reconciliation' menu, I have the following selected: Delete on: Mailbox and handheld Wireless reconcile: On On Conflicts: Mailbox wins Under "email settings" Send email to handheld: yes Save copy in sent folder: yes Use autosignature: no Use out of office: no Any ideas as to how I can get the messages to delte from BB when deleted from desktop Outlook?
Offline