BlackBerry Forums Support Community - View Single Post - DTEK50 not getting emails on phone signal

maggiestrutt · 05-31-2017, 05:39 PM

You're blowing my mind! I have never used a legacy Blackberry device on my BT Mobile account. My 8520 is on EE (Orange), quite different and separate from BT. The BT mobile account is new to the DTEK. We have a BT landline and two mobiles on my husband's BT account.

I have mobile data switched off, both on my 8520 and the DTEK. The 8520 picks up emails, the DTEK does not, unless I have wifi or switch mobile data on.

What I would like to know is whether or not my DTEK is intended to pick up emails away from home without mobile data enabled?

Thanks again for your help for a silly old lady - sorry to be such a pain!

xx

05-31-2017, 05:39 PM	#8
maggiestrutt Knows Where the Search Button Is Join Date: May 2017 Model: DTEK5 PIN: N/A Carrier: BT Posts: 19	Re: DTEK50 not getting emails on phone signal You're blowing my mind! I have never used a legacy Blackberry device on my BT Mobile account. My 8520 is on EE (Orange), quite different and separate from BT. The BT mobile account is new to the DTEK. We have a BT landline and two mobiles on my husband's BT account. I have mobile data switched off, both on my 8520 and the DTEK. The 8520 picks up emails, the DTEK does not, unless I have wifi or switch mobile data on. What I would like to know is whether or not my DTEK is intended to pick up emails away from home without mobile data enabled? Thanks again for your help for a silly old lady - sorry to be such a pain! xx
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