BlackBerry Forums Support Community - View Single Post - DTEK50 not getting emails on phone signal

maggiestrutt · 05-31-2017, 08:13 AM

Thanks, that's very helpful. I'm not sure what you mean by on the same line - my 8520 has an EE SIM card whereas the DTEK has a BT Mobile 750MB Plan SIM.
By 'regular mobile data service' do you mean that I have to 'enable mobile data' to pick up emails? That if mobile data is switched off I won't get emails?
Thanks again

05-31-2017, 08:13 AM	#5
maggiestrutt Knows Where the Search Button Is Join Date: May 2017 Model: DTEK5 PIN: N/A Carrier: BT Posts: 19	Re: DTEK50 not getting emails on phone signal Thanks, that's very helpful. I'm not sure what you mean by on the same line - my 8520 has an EE SIM card whereas the DTEK has a BT Mobile 750MB Plan SIM. By 'regular mobile data service' do you mean that I have to 'enable mobile data' to pick up emails? That if mobile data is switched off I won't get emails? Thanks again
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