[tsac]

My laptop is a corporate pc and they do have restrictions on software and I have had issues with updates causing some software to fail. My point is it may be a conflict with some software running on the new pc. windows 7 is supported and I use it without problems. it may be a piece of software that was pre loaded by the pc builder and is causing the issue. you can go into msconfig and try shutting off anything not needed or associated with freeware etc. If that works then you can decide if you want to delete the offender