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Old 12-28-2008, 10:26 AM   #34
charltond
New Member
 
Join Date: Dec 2008
Model: 8320
PIN: N/A
Carrier: Verizon
Posts: 4
Default New information regarding "must be connected to internet"

Continuing my exploration, I downloaded wireshark to watch the traffic between desktopmanager and the licence server. The logs show that the failure comes after I connect to the blackberry site, so I am connected to the interent, despite the error. The BB site sends a SSL request, which is failed by my computer, reported as a TCP checksum error. THis is weird because I can connect to my bank and many other https sites, just not Blackberry. I have read that corrupted certificates can cause https errors so I went into the console manager, loaded the certificate manager addin and deleted all certificates. No impact on the problem.

I am not expert enough in the field to know where to go from here other than format and start over again. Any late breaking suggestions would be appreciated. Maybe this will point someone in the right direction. What could cause selective TCP checksum errors on specific sites?

David
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