BlackBerry Forums Support Community - View Single Post - CDO errors with a single user after using IEMSTest.exe while other users are fine.

MasterofKarate · 08-30-2011, 09:18 AM

You may want to try moving the user's mailbox to a new Information Store. It may simply be that there is some sort of corruption in the mailbox that is causing the CDO logon failures. I have come across this in cases where a single user is affected, the proper permissions are in place, and nothing major had changed for the user. When moving the mailbox corrected it I chalked it up to a fluke.

08-30-2011, 09:18 AM	#2
MasterofKarate Knows Where the Search Button Is Join Date: Mar 2011 Location: Redwood City, CA Model: None PIN: N/A Carrier: Verizon Posts: 44	Re: CDO errors with a single user after using IEMSTest.exe while other users are fine You may want to try moving the user's mailbox to a new Information Store. It may simply be that there is some sort of corruption in the mailbox that is causing the CDO logon failures. I have come across this in cases where a single user is affected, the proper permissions are in place, and nothing major had changed for the user. When moving the mailbox corrected it I chalked it up to a fluke.
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