[phoenixriseup]

I got a reconditioned Tour 9360 from Verizon. I like the phone but it came with a really weird addition, assumably from a super Blackberry guru. When the battery's fully charged a voice (male, Bronx accent) announces "Charging complete". When the battery gets to 15% he says "Running low on battery". He's loud and obnoxious. I asked for help at Verizon and they haven't a clue why this is happening. Does anyone know how to remove this guy? Thanks.