[emilyh]

Hello everyone i have a blackberry boldf 9700 and for the past two days my blackberry icon wont come on so im unable to recieve emails or use bbm.
Sometimes it comes on for 2 mins but is then back off for hours ive spoke to my network provided they cant seem to do anything.
I am sure it is the software as when i try to update my phone it says a fatal error has occured please try again. I have tried this several times but still no change. Please help :(

Thanks emily!