[quackyducks]

Thanks for the advice, but I have checked Outlook and it is set to leave messages on the server for 14 days, so this doesn't appear to be the problem.

Interestingly, what you have said aiharkness, does sound about right, in that usually this problem occurs first thing in the morning, and so I would not have received emails for some time. During the day, when I am getting emails on a regular basis, it isn't a problem (once I have "woken" it up by sending an email to myself).

I understand that the 8800 is an older handset. Will a newer one solve any of these issues, or does it still poll the inbox in the same way and so would be now different?

Thanks,

Paul.