Quote:
Originally Posted by montauk9
We got a new puppy who chewed the edge of my Blackberry hard cover. Sprint has told me that they consider it "physical damage" and won't repair it even though the phone works fine and the only damage is to the cover..I live on long Island in New york and I'm told I have to find a "third party" to repair it. What do I do from here? I can't believe that Sprint refuses to even fix this thing...
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Of course they won't fix it. It is physical damage, caused by you, and not covered by warranty.
Your choice is to find a third party to repair it. NJ suggested horizon which is a reputable vendor. There are probably vendors in New York that can do repair as well.