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NJBlackBerry · 08-01-2012, 02:19 PM

Try this...

Options>> Security Options>> General Settings>> Menu button (left of trackball) select Wipe Handheld

I am not sure what it is specifically on the 9700. Wipe Handheld will wipe out ALL customer data on the phone.

08-01-2012, 02:19 PM	#4
NJBlackBerry Grumpy Moderator Join Date: Aug 2004 Location: Somewhere in the swamps of Jersey Model: SGS7 Carrier: Verizon Posts: 27,948	Re: how to format BB 9700 Try this... Options>> Security Options>> General Settings>> Menu button (left of trackball) select Wipe Handheld I am not sure what it is specifically on the 9700. Wipe Handheld will wipe out ALL customer data on the phone.
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