[tsac]

Unless this is a referb unit generally the keyboard is stable on new units. Possibly you are using the BB in an environment that is high humidity or even getting wet. Also if you have it in the room while showering the moisture will definitely cause issue. Another possibility could be your very hard on the keys and causing premature failure. Depending on you skill, you can buy replacement keyboards and search the internet or blackberry FAQ web site for videos on how to replace q keyboard.