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widorrah · 02-23-2011, 01:32 PM

My co-worker has a 9530 which is having some touchscreen problems:
I can't select the 'D' and 'L' keys, whether in landscape or portrait. I also notice that the (blue) highlight skips these keys. Like when I move from 'S' to 'D' to 'F', the 'D' key is not highlighted.
And the top portion of the screen is sometimes unresponsive to touch.
I already did a battery pull, and this doesn't resolve the issue.

I'm guessing this may be software related. I'd really appreciate any input. Thanks.
Posted via BlackBerryForums.com Mobile

02-23-2011, 01:32 PM	#1
widorrah Thumbs Must Hurt Join Date: Oct 2008 Location: Kingston, Jamaica Model: 9700 OS: 6 Carrier: Digicel Posts: 155	9530 touchscreen problem Please Login to Remove! My co-worker has a 9530 which is having some touchscreen problems: I can't select the 'D' and 'L' keys, whether in landscape or portrait. I also notice that the (blue) highlight skips these keys. Like when I move from 'S' to 'D' to 'F', the 'D' key is not highlighted. And the top portion of the screen is sometimes unresponsive to touch. I already did a battery pull, and this doesn't resolve the issue. I'm guessing this may be software related. I'd really appreciate any input. Thanks. Posted via BlackBerryForums.com Mobile
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