BlackBerry Forums Support Community - View Single Post - E-mail Issue

Dubdub · 01-30-2011, 08:05 AM

See the yellow sticky at the top of the 8500 section. There, you will find the latest OS for the 8520 and the instructions for how to install it. Make sure you get the one for your specific model as it is device specific.

You are not seeing an update in DM because your carrier has not released their "official" version, but you can install any carrier's OS that you wish. Just follow our instructions on how to do it.

With your problem, what dis you do to both phones just before this happened? Download an app, install a theme, drop it?

Try reregistering using the host routing table. Do other RIM services work, such as BBM? And resending service books as M-M suggested might also fix it. But it sounds like you may not have a BB data plan on the account.

01-30-2011, 08:05 AM	#4
Dubdub Appleinator Join Date: Nov 2005 Location: New Hampshire Model: App6+ OS: AJBR549 PIN: Ask Carrier: ATT & Verizon Posts: 20,038	Re: E-mail Issue See the yellow sticky at the top of the 8500 section. There, you will find the latest OS for the 8520 and the instructions for how to install it. Make sure you get the one for your specific model as it is device specific. You are not seeing an update in DM because your carrier has not released their "official" version, but you can install any carrier's OS that you wish. Just follow our instructions on how to do it. With your problem, what dis you do to both phones just before this happened? Download an app, install a theme, drop it? Try reregistering using the host routing table. Do other RIM services work, such as BBM? And resending service books as M-M suggested might also fix it. But it sounds like you may not have a BB data plan on the account. __________________ -->>BB FAQ -->>Stinsonddog's Tip Site! -->>Twitter If someone helps, tell them by clicking the Thanks button.!! Last edited by Dubdub; 01-30-2011 at 08:07 AM..
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