If you do a "cntl+alt+delete"(as I like to call it) while it is in the boot stages it seems me at least on my 8700 to perform something closer to a battery pull. "double shot reset" almost as good as a battery pull but sometimes not.
Removing the sim can force everything to reconnect again ( sometimes it will help force new service books to overwrite pre-existing fault ones.
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Q10! <- Love the 9000!! It's everything I wanted (minus enough ON BOARD memory)!!
<-9700 ---! more memory! small screen&keypad :( ->
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