Hehe yeah I've heard about some of those "surprises". Telus has been very good in terms of outages. I don't remember very many, if any at all, other than a text message delay. It's good the website lets you know about scheduled outages instead of random surprises.
The Telus Curve apparently comes out next week so I'm looking forward to getting that. Just wanted to reassure myself about these outages before I spent the money.