[greenghirl]

i have done this and it still freezes, was going to do a factory reset

also the phone works till i stop using the buttons or tracking pad after a reatart

i want to do a wipe held reset

but when i go to options-security options- i then get the following advanced security options
then these
encryption
firewall
information
security wipe

but no general setting

please somebody help me get it back , thanks