[beep brap doop]

so i've been scouring the web for a solution--and still to no avail:

i'm been trying to add my contacts in bb messenger for days and days now, and their names are still under the pending category. if my friends try to add me, it's the same issue. they also have said they've never even received requests from me. i'm sending these requests via PIN. or at least, i think i am.

and just now, this request bounced back to me in my email???

this is probably a stupid question. sorry. ;)