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Old 01-10-2011, 09:57 AM   #3
New Member
Join Date: Jan 2011
Model: 9650
Carrier: Sprint
Posts: 2
Default Re: Determining if wireless contacts sync was broken from logs

Originally Posted by knottyrope View Post
look at the BES SYNC logs
Ok, I see the user in question in the sync logs. So sync is occuring, but how do I tell what is syncing? Again I just need to confirm that contacts data was being passed back and forth from Exchange to the phone.

Also, the user informed us that they had been using Google and syncing contacts, so now I am thinking that may have been the cause of the problem. Can I tell from logs if Goggle Sync for contacts were being used by a user?
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