BlackBerry Forums Support Community - View Single Post

hardtoguess03 · 07-31-2010, 02:02 PM

I have a Pearl on Verizon (8130)
BBM: 5.0.0.57
OS: 4.5.0.175

Through messenger, I can compose and send PIN messages, email & sms. I can make phone calls. In short everything works as expected EXCEPT:

When I am using BBM, trackball presses and the enter key don't work as expected. For example, from BBM main screen, I can press the menu key and the menu pops up. I can scroll to (e.g.) "Options". When I press the trackball, it ignores me. When I hit the enter key, it ignores me. The menu stays open but the "Options" sub menu does not open.

Another example:

When I am on the BBM main screen I can scroll down to "Chats", click the trackball and I see all my chats (crazy, but it works here). However, scrolling to a chat and then hitting the trackball or the enter key results in BBM ignoring me. The cursor stays on the chat, but it does not open.

Effectively, I cannot use BBM.

If I pull the battery, it will work correctly for a bit and then restart the same behaviour. Maybe 10 minutes, maybe two hours.

Any ideas?

07-31-2010, 02:02 PM	#1
hardtoguess03 New Member Join Date: Jan 2006 Model: 7290 Carrier: tmo Posts: 5	BBM trackball and enter key not working Please Login to Remove! I have a Pearl on Verizon (8130) BBM: 5.0.0.57 OS: 4.5.0.175 Through messenger, I can compose and send PIN messages, email & sms. I can make phone calls. In short everything works as expected EXCEPT: When I am using BBM, trackball presses and the enter key don't work as expected. For example, from BBM main screen, I can press the menu key and the menu pops up. I can scroll to (e.g.) "Options". When I press the trackball, it ignores me. When I hit the enter key, it ignores me. The menu stays open but the "Options" sub menu does not open. Another example: When I am on the BBM main screen I can scroll down to "Chats", click the trackball and I see all my chats (crazy, but it works here). However, scrolling to a chat and then hitting the trackball or the enter key results in BBM ignoring me. The cursor stays on the chat, but it does not open. Effectively, I cannot use BBM. If I pull the battery, it will work correctly for a bit and then restart the same behaviour. Maybe 10 minutes, maybe two hours. Any ideas?
Offline