I cannot seem to enable the "Enable HTML Email" option to even appear.
I have an 8900 Curve from T-Mobile, version 4.6.1.114
I have followed the following steps, exactly:
Quote:
1. Remove your email account from the BIS. Where can I log into my BIS account? - BlackBerryFAQ
2. Delete your Service Books on the BB. (Options > Advanced > Service Books) Delete those pertaining to your email containing the @ symbol and your email address.
3. Remove battery and reboot the BB.
4. Confirm the Service Books are not on the BB.
5. Reset the account on your BIS.
6. Resend the Service Books from your BIS.
7. You should get a Registration message from AT&T, on your BB. If not soon, pull the battery and reboot the BB again.
8. Turn on your HTML email again from you Message options.
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..with no luck.
I have also changed the APN from
epc.tmobile.com to
wap.voicestream.com, again, no luck.
What am I missing? Thanks.