Re: BB 8100 - Audio Problem; Broken Headphone Jack
Have you tried plugging in different headset to see if the problem persists? It may be the headphone, rather than the jack that is defective, which would be a much cheaper and easier alternative.
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1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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