BlackBerry Forums Support Community - View Single Post - Cannot find backed up data

toocool49 · 01-17-2012, 02:48 PM

I backed up, using BB Protect, the data on my Storm 9500. Successfully completed from the phone.
Now, if I try to restore it, the application on the phone or the Protect website cannot find ANY backup.
Same goes when I try to restore the data onto my Bold 9780. It can find its own backups, but not the Storm's.
Any tip ?

01-17-2012, 02:48 PM	#1
toocool49 Thumbs Must Hurt Join Date: Feb 2009 Location: Italy Model: Bold PIN: N/A Carrier: vodafone Posts: 164	Cannot find backed up data - BB Protect Please Login to Remove! I backed up, using BB Protect, the data on my Storm 9500. Successfully completed from the phone. Now, if I try to restore it, the application on the phone or the Protect website cannot find ANY backup. Same goes when I try to restore the data onto my Bold 9780. It can find its own backups, but not the Storm's. Any tip ? __________________ Mike Bold 9780
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