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Old 02-24-2011, 03:28 PM   #52
jbrassQuest
New Member
 
Join Date: Feb 2011
Model: 9550
PIN: N/A
Carrier: Verizon
Posts: 1
Default Re: Message delays on BES 5.0.2

We have the same issues, RIm support is aware of this issue. It's a software design issue between BES 5.02 for Exchange and Exchange 2010. I have had this issue for about a month now. Some devices even stop receiving messages altogether, untill the Blackberry controller is restarted. I opened a ticket with MS as per RIMS request, I just need to know when this is going to be fixed.

so far I applied these bandaids, and still no love:
enabled 10 agents ber BES server
KB22812 Intermittent mail delivery issues via Load balancerenabled LDAP lookup
KB03193 enable ldap
KB20157 ews Calander helper


John Quest Software.

For more info, go to the Blackberry communities forum, and you'll see many other companies have the same issue.

Last edited by jbrassQuest; 02-24-2011 at 03:34 PM..
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