BlackBerry Forums Support Community - View Single Post - Bold 9650 OS 6.0.0.431

Punkrulz · 03-15-2011, 10:41 PM

Hey guys,

Work recently replaced my BB Curve with a BB Bold 9650. It came with OS 5 stock. Since they didn't setup Enterprise Activation yet, I decided to upgrade to OS 6. So far everything seems fine, with the exception of one problem: I'm 100% unable to configure the "convenience keys".

What happens: I hit "Options" -> "Convenience Keys". A grey window pops up (with Convenience Keys as the title) and then immediately disappears. I've already rebooted the phone to see if this would clear up the issue, however that didn't work. I also searched the forum to see if anyone else had a problem, but didn't find anything relevant.

Does anyone else have this problem, and if so know of a fix?

Thanks!

03-15-2011, 10:41 PM	#1
Punkrulz New Member Join Date: Aug 2007 Model: 9650 PIN: N/A Carrier: Verizon Posts: 6	Bold 9650 OS 6.0.0.431 - Can't Change Convenience Keys Please Login to Remove! Hey guys, Work recently replaced my BB Curve with a BB Bold 9650. It came with OS 5 stock. Since they didn't setup Enterprise Activation yet, I decided to upgrade to OS 6. So far everything seems fine, with the exception of one problem: I'm 100% unable to configure the "convenience keys". What happens: I hit "Options" -> "Convenience Keys". A grey window pops up (with Convenience Keys as the title) and then immediately disappears. I've already rebooted the phone to see if this would clear up the issue, however that didn't work. I also searched the forum to see if anyone else had a problem, but didn't find anything relevant. Does anyone else have this problem, and if so know of a fix? Thanks!
Offline