BlackBerry Forums Support Community - View Single Post - unable to connect to the selected mobile data service, please try again later

karate_boss · 08-17-2005, 11:04 AM

This may help. We had the same problem when migrating a 7290 from a BES outside our organization to our BES. The 7290 could send and receive email but not make any browser connections through the MDS, displaying the error "unable to connect to the selected mobile data service ...".

I checked the service book entries "Options -> Service Book" and saw that the UID parameter for "BrowserConfig" (and possibly "IPPP") did not match our BES SRP Identifier. Interestingly, the other services (ALP, CICAL, CMIME) were OK. This mismatch was fixed by cradling the 7290 on the BES Admin station and selecting the appropriate user. The browser now works fine.

08-17-2005, 11:04 AM	#8
karate_boss New Member Join Date: Aug 2005 Location: Switzerland Model: 8320 Carrier: Swisscom Posts: 1	This may help. We had the same problem when migrating a 7290 from a BES outside our organization to our BES. The 7290 could send and receive email but not make any browser connections through the MDS, displaying the error "unable to connect to the selected mobile data service ...". I checked the service book entries "Options -> Service Book" and saw that the UID parameter for "BrowserConfig" (and possibly "IPPP") did not match our BES SRP Identifier. Interestingly, the other services (ALP, CICAL, CMIME) were OK. This mismatch was fixed by cradling the 7290 on the BES Admin station and selecting the appropriate user. The browser now works fine.
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