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dodgydane · 11-24-2011, 07:17 AM

Hi,

The last bit of that log seems to indicate it is am issue connecting to the data base:

::ConnectToDB: COM Error 0x80004005 - Unspecified error - Source:Microsoft SQL Server Native Client 10.0 - Description Cannot open database "BESMgmt" requested by the login. The login failed. - Command: ConnectionItem::ConnectToDB
[10000] (11/21 23:16:33.655):{0x117C} [CDBComp::ConnectToHost]: Cannot connect to DB as it does not exist.
[30000] (11/21 23:16:33.655):{0x117C} Step GatherInfo failed

Normally i do a search for the words "error" and "failed" in the logs and then do a search for those errors in the forum or in BTSC.

Hopefully that will point you in the right direction.

11-24-2011, 07:17 AM	#2
dodgydane Talking BlackBerry Encyclopedia Join Date: Aug 2005 Location: London Model: 9800 OS: 6.0.0.246 Carrier: Vodafone Posts: 362	Re: cannot upgrade to bes 5.0.3 mr5 Hi, The last bit of that log seems to indicate it is am issue connecting to the data base: ::ConnectToDB: COM Error 0x80004005 - Unspecified error - Source:Microsoft SQL Server Native Client 10.0 - Description Cannot open database "BESMgmt" requested by the login. The login failed. - Command: ConnectionItem::ConnectToDB [10000] (11/21 23:16:33.655):{0x117C} [CDBComp::ConnectToHost]: Cannot connect to DB as it does not exist. [30000] (11/21 23:16:33.655):{0x117C} Step GatherInfo failed Normally i do a search for the words "error" and "failed" in the logs and then do a search for those errors in the forum or in BTSC. Hopefully that will point you in the right direction.
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