Quote:
Originally Posted by BerryWriter
Something tells me if they did give frequent updates that people would be screaming that they should be fixing the issue, not wasting time giving updates. RIM really can't win. Everyone either wants absolute perfection or they proclaim RIM to be scum.
I am sure they are even more upset than you are and working feverishly to fix the issue. Servers and things go down, it happens, and I am sure they hate it. I actually feel bad for them. The abuse they are getting on Twitter is just horrible.
|
it only takes one person 5 minutes every hour or 2 to write a quick update as to how long we customers will be waiting. rim sells an item that makes it easy to be away from the office... if you're away and their product is not working, they should be giving you an idea of how long you're going to be f'd.