BlackBerry Forums Support Community - View Single Post - "Handheld Disconnected" problem with Desktop Manager

randuze · 10-27-2005, 06:12 PM

Well, I'm sort of glad I'm not the only one. I've been having the exact same problem with my 7100t from TMO ever since I upgraded to OS 4.0.2.49. I've tried everything from using JavaLoader.exe to using BES Manager to wipe it and it always comes back at one of three spots:

Connecting to the handheld after the initial wipe

Removing the checkbox to backup all apps and data before wipe and install (it IMMEDIATELY disconnects)

I reinstall something like AskMeNow which I've been using since the day I got the device.

The only thing to do is physically unplug it from the cable and plug it back in until it stops giving me the error.

10-27-2005, 06:12 PM	#2
randuze New Member Join Date: Feb 2005 Posts: 4	Well, I'm sort of glad I'm not the only one. I've been having the exact same problem with my 7100t from TMO ever since I upgraded to OS 4.0.2.49. I've tried everything from using JavaLoader.exe to using BES Manager to wipe it and it always comes back at one of three spots: Connecting to the handheld after the initial wipe Removing the checkbox to backup all apps and data before wipe and install (it IMMEDIATELY disconnects) I reinstall something like AskMeNow which I've been using since the day I got the device. The only thing to do is physically unplug it from the cable and plug it back in until it stops giving me the error. Last edited by randuze; 10-27-2005 at 06:39 PM..
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