BlackBerry Forums Support Community - View Single Post - "Handheld Disconnected" problem with Desktop Manager

stevemass · 10-20-2005, 06:54 AM

I am trying to upgrade my 7290 software to v. 4.0.2.82, but everytime I run application loader, about 30 seconds into the update process the desktop manager says "handheld disconnected" even though on the handheld screen itself it says "connected to desktop." I've restarted computer, and reinstalled 4.0.2.82 software to desktop, but this keeps happening. Have NEVER had this problem before with desktop manager thinking device is "disconnected." Any suggestions?

10-20-2005, 06:54 AM	#1
stevemass Knows Where the Search Button Is Join Date: Jan 2005 Model: 8700c Carrier: Cingular Posts: 39	"Handheld Disconnected" problem with Desktop Manager Please Login to Remove! I am trying to upgrade my 7290 software to v. 4.0.2.82, but everytime I run application loader, about 30 seconds into the update process the desktop manager says "handheld disconnected" even though on the handheld screen itself it says "connected to desktop." I've restarted computer, and reinstalled 4.0.2.82 software to desktop, but this keeps happening. Have NEVER had this problem before with desktop manager thinking device is "disconnected." Any suggestions?
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