BlackBerry Forums Support Community - View Single Post - BB Desktop Manager information panel greyed out

88theberry · 09-19-2011, 06:24 PM

I dragged the Desktop Manager to Trash, then used Finder to find all the BlackBerry references I could on the iMac's hard drive and deleted them. Then I downloaded and reinstalled a fresh version of Desktop Manager. Finally able to see the Information panel options again. Ran a sync set to overwrite the BB and that went fine. Entered a test appointment on the BB and ran a second sync: that worked too. Deleted that test appointment in iCal and tried a third sync: took a long time but seems to be working again now. That will hold me until the iPhone 5 comes out, hopefully.

09-19-2011, 06:24 PM	#4
88theberry New Member Join Date: Mar 2010 Model: 8530 PIN: N/A Carrier: Bell Posts: 7	Re: BB Desktop Manager information panel greyed out I dragged the Desktop Manager to Trash, then used Finder to find all the BlackBerry references I could on the iMac's hard drive and deleted them. Then I downloaded and reinstalled a fresh version of Desktop Manager. Finally able to see the Information panel options again. Ran a sync set to overwrite the BB and that went fine. Entered a test appointment on the BB and ran a second sync: that worked too. Deleted that test appointment in iCal and tried a third sync: took a long time but seems to be working again now. That will hold me until the iPhone 5 comes out, hopefully.
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