BlackBerry Forums Support Community - View Single Post - BB not picking up cell network when in range

brain · 04-05-2017, 08:50 AM

Well, after the initial reload, I guess it was a mistake to go ahead and let my computer re-download the latest software updates and push the OS update to the BB again, because I have the same problem.

Regarding device & OS versions, this is a BB Classic, with this specific information in Settings -> About:

Model: Blackberry Classic (Verizon) - not a Curve
Model Number: SQC100-3
OS: Blackberry 10
Software Release: 10.3.3.1463
OS Version: 10.3.3.2205
Build ID: 903214
Cryptographic Kernel Version : 5.6.2.44214
WLAN Version: 1.1
Radio Version: 10.3.3.2206

Once or twice now in the last week, it has actually found the wireless network when leaving the house after going to the red X at home. But the rest of the time, once it goes red and I then enter coverage area, it give me a brief message, "Search for wireless network." This message then disappears, and the red X / no network persists, even if I turn the wireless radio off and back on while in good coverage area. But it always connects perfectly if I restart.

Is there any way to report this as a bug to the BB OS developers?

04-05-2017, 08:50 AM	#9
brain Knows Where the Search Button Is Join Date: Aug 2005 Model: Class Carrier: Verizon Posts: 39	Re: BB not picking up cell network when in range Well, after the initial reload, I guess it was a mistake to go ahead and let my computer re-download the latest software updates and push the OS update to the BB again, because I have the same problem. Regarding device & OS versions, this is a BB Classic, with this specific information in Settings -> About: Model: Blackberry Classic (Verizon) - not a Curve Model Number: SQC100-3 OS: Blackberry 10 Software Release: 10.3.3.1463 OS Version: 10.3.3.2205 Build ID: 903214 Cryptographic Kernel Version : 5.6.2.44214 WLAN Version: 1.1 Radio Version: 10.3.3.2206 Once or twice now in the last week, it has actually found the wireless network when leaving the house after going to the red X at home. But the rest of the time, once it goes red and I then enter coverage area, it give me a brief message, "Search for wireless network." This message then disappears, and the red X / no network persists, even if I turn the wireless radio off and back on while in good coverage area. But it always connects perfectly if I restart. Is there any way to report this as a bug to the BB OS developers? Last edited by brain; 04-05-2017 at 08:53 AM..
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