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NJBlackBerry · 12-09-2012, 06:06 PM

You can try and install Desktop Manager and see if it asks for the password.
Just be aware that once it hits ten incorrect passwords it will wipe out all the customer data. Sounds like there was no backup either..

12-09-2012, 06:06 PM	#4
NJBlackBerry Grumpy Moderator Join Date: Aug 2004 Location: Somewhere in the swamps of Jersey Model: SGS7 Carrier: Verizon Posts: 27,948	Re: Help Please! You can try and install Desktop Manager and see if it asks for the password. Just be aware that once it hits ten incorrect passwords it will wipe out all the customer data. Sounds like there was no backup either..
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