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Old 08-11-2017, 01:18 PM   #4
maggiestrutt
Knows Where the Search Button Is
 
Join Date: May 2017
Model: DTEK5
PIN: N/A
Carrier: BT
Posts: 19
Default Re: I can’t transfer photos from my DTEK50 to my Mac

Still getting gobbledegook. I'll try again:
Thanks for your suggestions, but I'm still getting Could not connect to device and Can't access device storage. Ive removed the screen lock, installed Android File Transfer and the USB Driver (although the latter doesn't show up in Finder), Ive set it to File Transfers and still nothing happens! Ive reconnected and restarted. For the website to say it couldnt be easier is a bit optimistic! Im a wally novice, so in words of one syllable, what am I missing? HELP please!

Last edited by maggiestrutt; 08-11-2017 at 01:21 PM..
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