i have been using h500 for a long time on three different bb and never had a problem how long have you had the h500 it may be something lose if new take it back and get new one
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[img]http://www.hdpixel.com/gallery/data/3559/555richardrblc.jpg[/img
just upgraded to the torch 9800 new berry means new pin 22cf4edb
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