[Cherri]

Wow, is it so bad that people don't use the search button?

I posted an issue and I was told to search, but I did already. Along with the scream to search were links to previous posts. I checked them all out and none of them responded to my question.

I instead had to sit on the phone with Cingular for an hour before they forwarded me to RIM (can you believe my boss won't buy T-Support) who helped me with my issue. It took 2 phone calls with RIM and wiping out the entire system to start from scratch to get it completely resolved. A simple, I don't know would have helped.

I always thought that forums were to help fellow techies. Isn't it easier to just send them in the right direction rather than assuming they didn't search?

Can't we all just get along...