BlackBerry Forums Support Community - View Single Post - help, EDGE in capitals but no emails or bbm service working, even when wifi is on

NJBlackBerry · 12-01-2011, 10:02 AM

Call back and make sure that you have the correct BlackBerry data plan or add-on on your account. Sounds like a provisioning problem and not something specifically on the phone. Without the correct Service Books (provisioning) WiFi won't work.

12-01-2011, 10:02 AM	#2
NJBlackBerry Grumpy Moderator Join Date: Aug 2004 Location: Somewhere in the swamps of Jersey Model: SGS7 Carrier: Verizon Posts: 27,948	Re: help, EDGE in capitals but no emails or bbm service working, even when wifi is on Call back and make sure that you have the correct BlackBerry data plan or add-on on your account. Sounds like a provisioning problem and not something specifically on the phone. Without the correct Service Books (provisioning) WiFi won't work.
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