BlackBerry Forums Support Community - View Single Post - How to Perform a Clean Uninstall/Reinstall of BlackBerry Desktop Software

grahamcarn · 12-12-2009, 04:29 AM

Somehow I have lost my Desktop Manager application and although I have my disc to reload it will not install because my laptop's Windows Installer is saying it cannot find the path to the installation package "ApploaderWebSL-Upgrade[1].msi"
Where can I find this package and how do I download / install?
If someone can help I would be very grateful - I am new to this forum and not that technical!

12-12-2009, 04:29 AM	#28
grahamcarn New Member Join Date: Dec 2009 Model: 9000 PIN: N/A Carrier: 02 Posts: 1	ApploaderWebSL-Upgrade[1].msi Somehow I have lost my Desktop Manager application and although I have my disc to reload it will not install because my laptop's Windows Installer is saying it cannot find the path to the installation package "ApploaderWebSL-Upgrade[1].msi" Where can I find this package and how do I download / install? If someone can help I would be very grateful - I am new to this forum and not that technical!
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