BlackBerry Forums Support Community - View Single Post - Your computer must be connected to the Internet...

Tim C. · 12-06-2008, 03:25 PM

I have a brand new blackberry Storm and am transitioning from using a Palm Treo for the last two years. Phone is great but I'm having a software problem with Desktop manager. I have installed DM version 4.7 on my Dell XPS 410 operating with Windows XP Media Center Edition. I get the error stating "The computer must be connected to the Internet in order to initially configure synchronization settings."

I get a similar error when attempting to do most tasks using DM. I edited my Trend Internet Security software to allow an exception for the DM executable file but that didn't help. Because of this problem I can't synchronize with Outlook so I can't get my contacts and calendar items transferred to the phone. Any help will be greatly appreciated.

Tim

12-06-2008, 03:25 PM	#12
Tim C. New Member Join Date: Dec 2008 Model: Storm PIN: N/A Carrier: Verizon Posts: 12	Desktop Manager 4.7 problem I have a brand new blackberry Storm and am transitioning from using a Palm Treo for the last two years. Phone is great but I'm having a software problem with Desktop manager. I have installed DM version 4.7 on my Dell XPS 410 operating with Windows XP Media Center Edition. I get the error stating "The computer must be connected to the Internet in order to initially configure synchronization settings." I get a similar error when attempting to do most tasks using DM. I edited my Trend Internet Security software to allow an exception for the DM executable file but that didn't help. Because of this problem I can't synchronize with Outlook so I can't get my contacts and calendar items transferred to the phone. Any help will be greatly appreciated. Tim
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