BlackBerry Forums Support Community - View Single Post - Blackberry Classic stays connected to network but loses internet access

horhota · 08-12-2018, 05:55 PM

Thanks to both of you for your time and interest in trying to help solve this issue. I appreciate your ideas. I will try another browser but I'm not sure what that will do with my issues in streaming music. I have FitRadio(blackberry store app) and I don't think a browser plays any part in that.
This is a very specific and very complicated issue. It might be possible to find out what's happening if I had access to the gym's wireless logs but that isn't going to happen. So the end result will likely be that the Blackberry simply won't work at the gym and I couldn't find out why.
Yes I did post at crackberry - I went to the blackberry web site for support - found that this device was bought from a 3rd party and I would have to pay $35US to initiate a service request. Their site had a tab for user forums but when I clicked on that it said it was closed and referred me to crackberry. Theirt site had no ideas but I'm glad that I found this site and appreciate having had the chance to discuss this with the both of you. Again THANKS and all the best!

08-12-2018, 05:55 PM	#8
horhota Knows Where the Search Button Is Join Date: Aug 2018 Model: Class PIN: N/A Carrier: None-wifi Posts: 17	Re: Blackberry Classic stays connected to network but loses internet access Thanks to both of you for your time and interest in trying to help solve this issue. I appreciate your ideas. I will try another browser but I'm not sure what that will do with my issues in streaming music. I have FitRadio(blackberry store app) and I don't think a browser plays any part in that. This is a very specific and very complicated issue. It might be possible to find out what's happening if I had access to the gym's wireless logs but that isn't going to happen. So the end result will likely be that the Blackberry simply won't work at the gym and I couldn't find out why. Yes I did post at crackberry - I went to the blackberry web site for support - found that this device was bought from a 3rd party and I would have to pay $35US to initiate a service request. Their site had a tab for user forums but when I clicked on that it said it was closed and referred me to crackberry. Theirt site had no ideas but I'm glad that I found this site and appreciate having had the chance to discuss this with the both of you. Again THANKS and all the best!
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