BlackBerry Forums Support Community - View Single Post - OpenMsgStore Failed

SullyBES · 03-13-2012, 01:05 PM

File Version 6.5.8244.0 for CDO.DLL

I found this in the MAGT log for all of the effected users:
MAPI call failed. Error 'The information store could not be opened.', LowLevelError 0, Component 'MAPI 1.0', Context 649

Searching on that leads me to more posts that seem to indicate it is still a throttling policy error. I recreated the throttling policy, assigned it to the bes user, and rebooted both my exchange 2010 MB and CAS servers, followed by a reboot of my BES Express server. Same result.

03-13-2012, 01:05 PM	#7
SullyBES New Member Join Date: Feb 2012 Model: 9700 PIN: N/A Carrier: AT&T Posts: 14	Re: OpenMsgStore Failed - all of a sudden! File Version 6.5.8244.0 for CDO.DLL I found this in the MAGT log for all of the effected users: MAPI call failed. Error 'The information store could not be opened.', LowLevelError 0, Component 'MAPI 1.0', Context 649 Searching on that leads me to more posts that seem to indicate it is still a throttling policy error. I recreated the throttling policy, assigned it to the bes user, and rebooted both my exchange 2010 MB and CAS servers, followed by a reboot of my BES Express server. Same result.
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