BlackBerry Forums Support Community - View Single Post - Desktop Manager will not connect/detect my BB

hanswil · 04-17-2012, 01:12 PM

Hello ihave a problem.
Ihave bb bold 99000 and windows 7 32 bits.
I want to make a backup , ihave the latest bb desktop, and if i connect the BB on the computer i see not only station c and D but FanG.
On the desktop i put the buttom make a backup it goes very qick but the it freeze by "backup making from smartcard option1 from record 1.
I have remove the deskto and downloaded again but still it freeze.
What can i do?

04-17-2012, 01:12 PM	#60
hanswil New Member Join Date: Apr 2012 Model: 9900 PIN: N/A Carrier: BOLOD 9900 Posts: 10	Re: Desktop Manager will not connect/detect my BB Hello ihave a problem. Ihave bb bold 99000 and windows 7 32 bits. I want to make a backup , ihave the latest bb desktop, and if i connect the BB on the computer i see not only station c and D but FanG. On the desktop i put the buttom make a backup it goes very qick but the it freeze by "backup making from smartcard option1 from record 1. I have remove the deskto and downloaded again but still it freeze. What can i do?
Offline