Got this right from my RIM tech specialist. A BES doesn't process "Hard Deletes". A hard delete is a shift delete. In other words bypassing the trash. For whatever reason, they chose not to process these items. The other very irritating way it shows up is that a move of a message to a local pst is considered a hard delete as the message doesn't go to the trash rather it just goes away from the inbox, thus "Hard Delete" This behaviour is by design according to him although he agrees that it should not be. He did say however that 4.1 of the BES, which is due later this year will process these types of deletes/moves. Looking very forward to this.
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