Tmobile network issue, or BB issue?
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Ok this has been an ongoing issue with me for months and i don't know if i should blame it on my device or T-mobiles network.
I have a blackberry pearl 8100. Was having issues with calls cutting in/out, blackberry dept. eventually sent me out a pearl replacement which 'seemed' to have solved the calls cutting in/out issue.
This may be a blackberry-specific issue, but i'm blaming it on T-mobiles network and i need to know what to do next..
it's a SMS/MMS issue.
First, it's taking forever and a day for me to send out messages and get text messages. Sometimes they go through, sometimes they don't even go through at all and i have to 'resend' the text so the recipient can actually get it in the first place.
Also, major delays in receving / sending.
MMS issue - i get 'retrieve errors' when getting messages (pictures) or when i get the message, it doesn't display or just displays as a blank message, meanwhile the file size shows as ~30k or something of that nature.
I also have a 'retrieve now' option on the MMS's that i get... it normally says "unable to retrieve, please try again later"... i press retrieve now, and the same thing pops up - unable to retrieve, or a blank message.
I also get a red "X" or a "Clock" icon which means either unable to send/pending... and it stays that way unless i softdisco the phone (battery out, sim card out)
I've contacted tmobile/BB dept, both say there are 'known' issues with the network and provide no other answers for me aside from a trouble ticket and wait the issue out. I'm not paying $15 a month for intermittent SMS/MMS service. If they want to give me service that works for 10/30 days, then i'll pay $5, not $15.
Question is - what does this sound like ? Phone-specific issue or network issue?
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