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Old 01-25-2007, 08:07 PM   #65
bb-mike
Thumbs Must Hurt
 
Join Date: Oct 2006
Model: 8100
Carrier: Rogers
Posts: 124
Default

I am frustrated at Rogers for this. Shame on them for:

1) Not testing or at least not stating that you need to delete the vendor.xml for the update to even work.

2) Not stating on their web page that this is an update that fixes issues. Right now the link says "4.2.0 handheld device code". That's it. Yes Rogers, it's so intuitive that this is newer than what you shipped and they should install it. </sarcasm>

3) Not listing what it fixes

4) Not notifying customers it's available.

Sorry - but I had to vent. This type of pathetic service really angers me. It's basic common sense and courtesy. It just shows that they "don't care".
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