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Old 03-31-2005, 09:48 AM   #26
goblue1969
Knows Where the Search Button Is
 
Join Date: Feb 2005
Model: 7100t
Carrier: verizon
Posts: 37
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My 7100 shuts down 1-2 times every day during calls. I use the 7100 as my primary business phone, so this problem is especially frustrating. I called T-Mobile and the service agent walked me through a pre-defined script that ended with: "Sir, it sounds like you have a faulty battery. May we send you a replacement?" I patiently explained that two of my coworkers are experiencing the same problem as well as 30 of you folks on this forum. The service agent explained that she would forward my information to their engineering dept. I expect a return call any minute (note the biting sarcasm).
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