1 - Take a deep breath; it will be ok
2 - download JL_CMDER (search for it here) and completely wipe out your BB
3 - locate and delete VENDOR.XML on your C: drive and delete it
4 - Restart Desktop Manager and your BB should load the new OS (try not to have it unplug this time)
After it is done, you will have to restore the data that was backed up as part of the initial (failed) upgrade. Use Desktop Managers restore facility and point to the file create in the initial step of the first upgrade.
Good luck!
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