BlackBerry Forums Support Community - View Single Post - OS 4.1 and the Full Image White Screen Problem

tom2112 · 06-26-2006, 10:57 AM

OK, I've seen a couple of posts about this problem, but nothing too specific. So here's a post that's all about the image problem in OS 4.1.

Description:
When browsing, and you select an image, and select Full Image from the menu, and all you get is a blank white screen - no image, and zooming in or out or 1:1 doesn't help.
- This only seems to apply to images larger than 240x160.
- This also applies to the Pictures application on the BB. Images larger than 240x160 give you the white screen, but their thumbnails show in the list (thumbnails are incorrect - don't show whole image, only center portion)
- This also applies to images you had on your BB before you upgraded (in the Pictures app)
- This also applies to images attached to emails (Full Image only - Full Content resized image views OK)
- This only seems to affect some users - not all users with OS 4.1

Does anyone know of a solution or workaround for this problem?

Please post below if you have this problem. Include your BB model, OS version, and carrier. Also post a link if you have a particular site that easily displays this problem in action.

06-26-2006, 10:57 AM	#1
tom2112 Knows Where the Search Button Is Join Date: Jan 2006 Location: Sharon, PA Model: 8310 Carrier: Verizon Posts: 44	OS 4.1 and the Full Image White Screen Problem Please Login to Remove! OK, I've seen a couple of posts about this problem, but nothing too specific. So here's a post that's all about the image problem in OS 4.1. Description: When browsing, and you select an image, and select Full Image from the menu, and all you get is a blank white screen - no image, and zooming in or out or 1:1 doesn't help. - This only seems to apply to images larger than 240x160. - This also applies to the Pictures application on the BB. Images larger than 240x160 give you the white screen, but their thumbnails show in the list (thumbnails are incorrect - don't show whole image, only center portion) - This also applies to images you had on your BB before you upgraded (in the Pictures app) - This also applies to images attached to emails (Full Image only - Full Content resized image views OK) - This only seems to affect some users - not all users with OS 4.1 Does anyone know of a solution or workaround for this problem? Please post below if you have this problem. Include your BB model, OS version, and carrier. Also post a link if you have a particular site that easily displays this problem in action. Last edited by tom2112; 06-26-2006 at 11:55 AM..
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