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tsac · 12-15-2013, 09:22 AM

You did not indicate if this is a corporate phone (BES) or your trying to sync to desktop via DM only so this is the BES issue that generally gives the error message you show.
The second link is for the error message in general

KB11122-Contact lists and calendar entries created in Microsoft Outlook do not synchronize with the BlackBerry smartphone

Another possible solution

KB31838-Error "MAPI Logon Failed" when attempting to sync with BlackBerry Desktop Software

12-15-2013, 09:22 AM	#2
tsac BlackBerry God Join Date: Mar 2005 Location: Others run out when we run in Model: Z10 OS: Cheerios PIN: No Pin just a Tack Carrier: at&t Posts: 10,030	Re: Blackberry contacts export to Outlook You did not indicate if this is a corporate phone (BES) or your trying to sync to desktop via DM only so this is the BES issue that generally gives the error message you show. The second link is for the error message in general KB11122-Contact lists and calendar entries created in Microsoft Outlook do not synchronize with the BlackBerry smartphone Another possible solution KB31838-Error "MAPI Logon Failed" when attempting to sync with BlackBerry Desktop Software __________________ Z10 on BES Z10 on BIS
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